Disk crashes happen, in this case it seems to be the RAID controller.
This affects the Mobile News Reader, not the eSMS products
We were a small company and now we are medium sized business. Fortunately we have the redundant hardware in place but regrettably our recovery process has not been established.
In non-technical terms we can say 'growing pains'; we can be very thankful for our recently acquired General Wireless hardware and the guys we recently hired here in Romania.
This embarrassing situation is forcing us to build a replication database, something I'd much rather be doing while the system is on-line. In addition, we are trying to recover the broken server: which of these options is completed first is not known at the moment.
We installed new hardware 3 weeks ago; that infrastructure has proved very valuable.
Dell are asking us to run a lot of diagnostics before starting the warranty process... either way its their hardware that is broken!
Next job for me is to schedule the tasks and people for the weekend :-(
In other Mobispine news... "duplicate SMS sending bug" and "impressions count bug" were fixed yesterday... so the software teams are pleased... but some of us will be working the weekend.